For small, low value items we use Royal Mail 1st class standard untracked service, for higher value items we use insured, traceable delivery services from Fedex and Parcelforce. 24 hour standard delivery is from the date of despatch not the date of ordering, and is subject to stock availability from our store. For goods out of stock, we will update you with our anticipated delivery date within 1 working day of receiving the order. Scottish Highlands and Islands may take up to 2 working days.
Payment for goods will be taken up to 24 hours prior to despatching the goods. Despatch will not be made unless a full match is made on credit card details, we will inform you within 24 hours if a match has not been made. We regret we no longer accept cheque payments.
Deliveries are made between 9am and 5pm, Monday to Friday, with parcels requiring a signature. If there is normally no one at home, a card will be left to re-arrange delivery. Alternatively, please supply an address that can receive the parcel on your behalf. Acceptance of your order commences when your order is despatched. At this point the purchase contract starts and you will be charged for the goods.
Should your parcel show signs of damage on receipt from the courier, please make a note of this on the couriers documents or if possible take photographs of the damaged areas. This will assist in any claims which may occur at a later date.
Postal delivery of orders to UK addresses typically takes 1–3 working days from when the order was placed, if the item is in stock in our store. The delivery period for sale items may be extended by 1 or 2 working days.
Postal Deliveries to Europe typically take 3–14 working days from dispatch.
Postal Deliveries to the rest of the world can take 7 to 24 working days depending on destination.
Courier deliveries to the UK are usually 24 hours (excluding skis which are usually 48 hours) but can take 48 hours depending on the time of the year (i.e. Christmas)
Courier deliveries to Europe and the rest of the world usually take 2 to 5 working days
Overseas delivery charges are based on country and weight. Please note that additional local duty and taxes may be required to be paid in certain countries to enable receipt of the goods.
Returned Goods By Post
Please send returns for orders placed through skiequipmentuk.com to:
Anything Technical Ltd
Sand Aire House
All goods must be in new condition, with the original packaging, labeling and Anything Technical receipt. A refund request will be processed within 3 working days from receipt. Goods may be cancelled and returned under the Distance Selling Regulations 2000 for 7 working days from the day after delivery to you as the permitted cancellation period. This would not apply for special orders bought in specifically on the instructions of the customer. We recommend that items being returned be sent via insured, traceable delivery for your protection. Please note: all return postage charges to be met by customer, unless returning due to a fault. Please note all warranty returns must be clean and free from dirt and mud to comply with the current Health and Safety Regulations. All of the above does not affect your statutory rights as a consumer.